Sending the package
As a general rule, packages are shipped within 48 hours of receipt of payment, via UPS with tracking number and delivery without signature. If you prefer registered shipping via UPS Extra, an additional charge will apply. Contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping charges include handling and packaging charges, as well as postage. Handling costs have a fixed price, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied for each one individually. We are not responsible for damage to your package after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
EDEXTI products and garments, and due to health or hygiene reasons, and always from health reasons derived from COVID-19, lead us to make the decision not to accept changes to said products or garments due to changes in size. To make it easier for you to select the size, you will find a "size guide" in the "product details" section of each garment on the web. We appreciate your understanding in the current global situation.