PURCHASE AND USE CONDITIONS: CLOTHING
This document establishes the conditions governing the use of this website (www.edexti.com) and the purchase of products on it (hereinafter, the "Conditions"), whatever the application, digital medium , media or device through which it can be accessed. We ask you to read these Conditions carefully before using this website. By using this website or placing an order through it, you agree to be bound by these conditions, so if you do not agree, you should not use this website.
2. OUR DATA
The sale of articles through this website is carried out under the name EDEXTI by RIDE FACE, SL, a Spanish company with registered office at C / Les Piles, 9, 2º 1ª, (08950) Esplugues de Llobregat, registered in the Mercantile Registry of Barcelona, to Volume 46691, Folio 198, Page B527892, and NIF B- 67.333.583 and email email@example.com.
3. USE OF OUR WEBSITE
The information or personal data that you provide about yourself will be treated in accordance with the provisions of the Privacy and Cookies Policy. By using this website you consent to the processing of said information and data and declare that all the information or data you provide us is true and corresponds to reality. Likewise, you agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to process your order.
By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
4. HOW TO PLACE AN ORDER
To place an order, you must follow the online purchase procedure and click on "Authorize payment". After this, you will receive an email acknowledging receipt of your order. Likewise, we will inform you by email from the carrier that the product is being shipped.
5. AVAILABILITY OF THE PRODUCTS
All orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, we will refund any amount that you may have paid.
Before placing the order, you must select the delivery method that best suits your needs. Unless we have agreed otherwise, we will send you the order consisting of the products / s listed in each Shipping Confirmation without any undue delay and at the latest within 30 calendar days from the date of the Order Confirmation.
Bear in mind that there are circumstances arising from the customization of the products, or unforeseen or extraordinary circumstances that may affect the delivery date.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid. Keep in mind, in any case, that we do not deliver home on Saturdays or Sundays.
For the purposes of these Conditions, it will be understood that the "delivery" has occurred at the moment in which you or a third party indicated by you acquire material possession of the products, which will be credited by signing the receipt of the order at the agreed delivery address.
If it is impossible for us to deliver your order, we will try to find a safe place to drop it off. If we cannot find a safe place, your order will be returned to our warehouse. Likewise, we will leave you a note explaining where your order is and how to get it sent again.
7. PRICE AND PAYMENT
The prices on the website do not include VAT, and exclude shipping costs, which will be added to the total amount due as stated in our Buying - Shipping Guide.
Prices may change at any time, but (except as established above) possible changes will not affect orders with respect to which we have already sent you an Order Confirmation.
Once you have selected all the items you want to buy, they will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or checking the information that is requested in each step. Likewise, during the purchase process, before making the payment, you can modify the information of your order. A detailed description of the purchase process is available in the Buying Guide. In addition, if you are a registered user, you have a detail of all the orders made in the My Account section.
You can use Visa, Mastercard as a means of payment. By clicking on "Authorize Payment" you are confirming that the credit card is yours. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.
8. VALUE ADDED TAX AND BILLING
In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the articles will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific item in question.
In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with current regulations. in each of these territories. You expressly authorize us to issue the invoice electronically, although you can indicate at any time your desire to receive a paper invoice, in which case, we will issue and forward the invoice in that format.
9. RETURN POLICY
9.1 Right of withdrawal
If you are contracting as a consumer and user, you have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
To exercise the right of withdrawal, you must notify EDEXTI, at the address, C / Les Piles, 9, 2º 1ª, (08950) Esplugues de Llobregat, of your decision to withdraw from the contract. To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.
You will not have the right to withdraw from the contract whose object is the supply of any of the following products:
- Personalized items.
- Goods sealed for health or hygiene reasons, for sanitary reasons derived from COVID-19 that have been unsealed after delivery.
Your right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which you received them. No refund will be made if the product has been used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the / the product / s while they are in your possession. Please, return the item using or including all its original packaging, instructions and other accompanying documents. After examining the article we will inform you if you are entitled to a refund of the amounts paid. The reimbursement of transport costs will only be made when the right of withdrawal is exercised within the legal period and all the items that make up the order in question are returned. The refund will be made as soon as possible and, in any case, within a period of 14 days from the date on which you informed us of your intention to withdraw. However, we may withhold the refund until we have received the goods, or until you have provided proof of the return of the goods, whichever condition is met first. The refund will always be made in the same means of payment that you used to pay for the purchase.
9.2 Size change
Size changes will be made and for health reasons derived from COVID19, they will be subject to garment checkup once received at EDEXTI, and must include
the original packaging and all its labels, and the garment(s) may not be wrinkled,
stained, used or with defects that prevent their subsequent normal sale.
9.3 Returns of defective products
In cases where you consider that at the time of delivery the product does not comply with the provisions of the contract, you must contact us immediately through our contact channels providing the product data as well as the damage suffered. We will proceed to carefully examine the returned product and will notify you by e-mail within a reasonable period of time if the refund or replacement of the same (if applicable) is appropriate. The refund or replacement of the item will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the refund or replacement of the non-conforming item is appropriate. The amounts paid for those products that are returned due to any defect or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item and the costs that you would have incurred to return it to us. The return will be made in the same means of payment that was used to pay for the purchase.
If you contract as a consumer and user, we offer you guarantees on the products that we sell through this website, in the legally established terms for each type of product, responding, therefore, for the lack of conformity of the same that is manifested within two years from the delivery of the product.
It is understood that the products are in accordance with the contract provided that (i) they conform to the description made by us and possess the qualities that we have presented on this website, (ii) they are suitable for the uses to which the products are ordinarily destined of the same type and (iii) present the usual quality and benefits of a product of the same type that are reasonably expected. In this sense, if any of the products is not in accordance with the contract, you must bring it to our attention.
Unless expressly provided otherwise in these Conditions, our liability in relation to any product purchased on our website will be strictly limited to the purchase price of said product.
Due to the open nature of this web page and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this web page unless it is established expressly otherwise in it.
Applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most of such communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
13. FORCE MAJEURE
We will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to Force Majeure. Including as force majeure the possible confinements or perimeter closures determined in Spain, derived from COVID19. In this case, we will have an extension in the term to fulfill said obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable means to end the Force Majeure Event or to find a solution that allows us to fulfill our obligations despite the Force Majeure Event.
The lack of requirement on our part for strict compliance by you with any of the obligations assumed by you under a contract or these Conditions or the lack of exercise on our part of the rights or actions that may correspond to us by virtue of said contract or the Conditions, will not imply any waiver or limitation in relation to said rights or actions nor will it exonerate you from complying with such obligations.
No waiver on our part of a specific right or action will imply a waiver of other rights or actions derived from a contract or the Conditions. No waiver by us of any of these Conditions or of the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to you in writing.
15. PARTIAL NULLITY
If any of these Conditions or any provision of a contract were declared null and void by a firm resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.
16. RIGHT TO MODIFY THESE CONDITIONS
We reserve the right to modify the Terms and Conditions. The modifications introduced will not be retroactive. If you do not agree with the modifications made, we recommend that you do not use our website.
17. APPLICABLE LEGISLATION AND JURISDICTION
The use of our website and product purchase contracts through said website will be governed by Spanish legislation.
Any controversy that arises or is related to the use of the website or with said contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
If you are contracting as a consumer, nothing in this clause will affect your rights as recognized by current legislation.
Last updated: 25/05/2022
If you have any further questions, do not hesitate to contact us