Shipping and returns policy
As a general rule, packages are shipped within 48 hours of receipt of payment, via UPS with tracking number and delivery without signature. If you prefer certified shipping via UPS Extra, an additional charge will apply. Please contact us before requesting this option. Whichever shipping method you choose, we'll provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal costs. Handling charges have a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
EDEXTI products and garments, and due to health or hygiene reasons, and always from sanitary reasons derived from COVID-19, lead us to make the decision not to accept changes of said products or garments due to size changes. To facilitate your size selection, you will find a "size guide" in the "product details" section of each garment on the web. We appreciate your understanding in the current global situation.